Official Privacy Policy

toro4d's Commitment to Your Privacy and Data Protection

At toro4d, your privacy is not just a legal obligation — it is a responsibility we take seriously. This document explains in detail how your personal information is collected, used, stored and protected when you use our online betting platform.

Updated: January 2026

Version 3.2

Malay & English

Data encrypted with SSL/TLS

Data Protection Principles

toro4d's Six Privacy Principles

Our Privacy Policy is built on six core principles that ensure your data is managed transparently and responsibly.

Full Encryption Security

All your personal data and financial transactions are protected using industry-grade SSL/TLS encryption. Sensitive information is stored on servers protected by strict access controls and continuous monitoring.

Minimal Data Collection

toro4d only collects information that is genuinely needed to manage accounts, process transactions and meet international licensing requirements. No excess data is collected without a clear purpose.

Full Control in Your Hands

You have the right to access, correct or request deletion of your personal data at any time. Contact our support team via live chat or email to submit any data-related request.

No Sale of Data to Third Parties

toro4d does not sell, rent or disclose your personal information to third parties for marketing purposes. Your data belongs to you, not to our business as a commodity.

Compliance with International Standards

Our privacy policy complies with recognised international data protection standards. Data incident detection and reporting procedures are designed to identify and address any threats promptly.

Regular and Transparent Updates

This Privacy Policy is reviewed periodically to reflect changes in services, technology or legal requirements. Any material changes will be communicated to registered users via email or platform notification.

Effective Date: 1 January 2026

Section 01

Introduction

This Privacy Policy is issued by toro4d, an online betting platform operating under international licensing and providing services to eligible players in Malaysia. When you register an account, make a deposit, place a bet or simply browse the toro4d website, you are trusting us to manage your personal information responsibly.

This document explains your rights as a user, toro4d's obligations as a data controller, and the procedures we use to ensure your privacy is maintained at all times. We encourage you to read this Privacy Policy carefully before using our platform.

Continued use of the toro4d platform after changes to this policy are published is considered acceptance of the updated terms. If you do not agree with any part of this policy, please stop using the platform and contact our support team for assistance.

Section 02

Information Collected

toro4d collects various types of information depending on how you interact with our platform. Collecting this information is necessary to provide services that are secure, legally compliant and of high quality.

Data Category	Example Information	Collection Method
Identity	Full name, MyKad number, date of birth, residential address	Account registration form
Contact	Mobile phone number, email address	Account registration & verification
Financial	Deposit/withdrawal methods, transaction history	Deposit & withdrawal activity
Technical	IP address, device type, web browser, access logs	Automatically collected during use
Behavioural	Betting history, games played, login frequency	Platform activity & analytics

The information you provide must be accurate, complete and kept up to date. toro4d reserves the right to suspend or terminate an account if the information provided is found to be inaccurate or misleading, in accordance with the platform's Terms & Conditions.

Section 03

Purpose of Data Use

Every piece of information collected by toro4d is used for a specific and legitimate purpose. We do not use your data for purposes unrelated to platform operations without your explicit consent.

Identity and age verification (21 years and above) during registration and as a licensing compliance measure
Processing deposit and withdrawal transactions via Touch 'n Go eWallet, DuitNow, FPX and crypto assets
User account management including security settings, passwords and communication preferences
Fraud detection, anti-money laundering and KYC compliance
Providing 24/7 customer support via live chat and email in Malay and English
Product improvement based on analysis of usage patterns collected in aggregate and anonymous form
Sending account-related communications, platform updates and promotional information that you have agreed to receive
Compliance with applicable legal obligations and international licensing regulations

toro4d will not use your data for automated profiling that has a significant effect on your rights without giving you the opportunity to contest or review the decision concerned.

Section 04

Information Sharing

toro4d prioritises the confidentiality of user information. However, there are certain circumstances where we need to share data with carefully selected third parties to allow the platform to operate smoothly and securely.

Your information may be shared with the following parties within limited and controlled boundaries:

Payment service providers — to process deposits and withdrawals via supported methods
KYC/AML compliance partners — for identity verification and fraud prevention based on licensing requirements
Relevant authorities — when required by law, court order or direction from a regulatory body
Technical infrastructure providers — who provide hosting, security and analytics services, subject to strict data confidentiality agreements

All third parties working with toro4d are required to comply with data protection policies that are equal to or higher than the standards we apply ourselves. We do not sell or disclose your personal data to advertisers or other third parties for independent marketing purposes.

Section 05

Data Storage and Security

Your personal data is stored on servers equipped with comprehensive technical and organisational security measures. toro4d uses high-level encryption to protect data stored and transmitted across the network.

The key security measures implemented by toro4d include role-based access controls, real-time monitoring of suspicious activity, periodic security audits by independent parties, tested incident response procedures, and ongoing security training for all relevant staff.

Data retention periods are determined based on operational requirements and legal obligations. Generally, transaction records and account information are kept for the duration specified by licensing requirements. After that period, data will be securely deleted or anonymised in accordance with documented data disposal procedures.

In the event of a data breach that may affect your rights and freedoms, toro4d will notify affected users via their registered email within a reasonable time after the incident has been detected and confirmed.

Section 06

Cookies and Tracking Technologies

The toro4d platform uses cookies and similar tracking technologies to improve the user experience, analyse usage patterns, and ensure platform security. Cookies are small data files stored on your device when you visit our website.

The types of cookies used by toro4d are as follows:

Essential Cookies — required for the basic functions of the platform such as login authentication, session security, and saving account settings. Cannot be disabled.
Analytical cookies — help us understand how users interact with the platform so we can improve it over time.
Preference cookies — save your personal preferences such as language, theme, and display settings.

You can manage or disable cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality or user experience of the toro4d platform.

Section 07

User Rights

As a toro4d user, you have certain rights regarding your personal data. We are committed to facilitating the exercise of these rights in a prompt and efficient manner.

Right of Access — You may request a copy of the personal data we hold about you at any time.
Right of Rectification — You have the right to correct personal data that is inaccurate or incomplete.
Right of Erasure — In certain circumstances, you may request that we delete your personal data, subject to our legal obligations.
Right to Restrict Processing — You may object to or request a restriction on the processing of your data in certain circumstances.
Right to Data Portability — You may request that we provide your data in a format that can be transferred electronically.
Right to Withdraw Consent — You may withdraw consent previously given for a specific type of processing at any time.

To submit any request relating to your rights, please contact the toro4d customer support team via 24/7 live chat or email at [email protected]. Requests will be processed within a reasonable time, subject to identity verification and technical assessment requirements.

Section 08

Children's Privacy and Age Restrictions

The toro4d platform is strictly for individuals aged 21 and above. Our online betting services are not intended for individuals below that age limit, and toro4d does not knowingly collect personal information from them.

The account registration process requires age verification through a valid identification document. Should toro4d find that information has been collected from a user who does not meet the age requirement, the account in question will be terminated immediately and all related data will be deleted following secure disposal procedures.

If you believe that someone under age has registered an account or is using our platform, please notify us immediately through the support channels provided. The safety of vulnerable users is a priority for toro4d.

Section 09

Changes to This Privacy Policy

toro4d reserves the right to amend or update this Privacy Policy from time to time to reflect changes to our services, operational practices, licensing requirements, or applicable legal frameworks. The "Updated" date at the top of this document will always reflect the latest version.

For material changes, toro4d will notify registered users via in-platform notifications or registered email before the changes take effect. You are encouraged to review this Privacy Policy periodically to ensure you are always up to date on how we protect your data.

If you do not agree with any changes made, you have the right to close your account and submit a data deletion request in accordance with the rights set out in Section 07 of this document.

Section 10

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how toro4d handles your personal data, our team is ready to assist you through the following channels:

24/7 Live Chat — Reach us directly through the live chat function available on the toro4d platform in Malay or English
Support Email — Send your written enquiry to [email protected]

Please state "Pertanyaan Privasi Data" or "Data Privacy Inquiry" as your email subject so it can be routed to the responsible team. We aim to reply to every written enquiry fully and in a timely manner.

All privacy and personal data enquiries are handled in strict confidence by the toro4d team, who are specially trained for this purpose.

FAQ

Frequently Asked Questions about toro4d Privacy

Answers to the most frequently asked questions about personal data and privacy at toro4d.

During registration, toro4d collects basic information such as your full name, MyKad number or valid identity document, date of birth, email address and mobile phone number. This information is required for identity verification and compliance with the minimum age requirement of 21 years. You will also need to provide payment method information when making your first deposit.

toro4d does not sell or disclose your data to advertisers or third parties for independent marketing purposes. Data sharing is limited to payment providers that process your transactions (such as Touch 'n Go, DuitNow and FPX), KYC compliance partners for identity verification, technical infrastructure providers bound by confidentiality agreements, and authorities when required by law.

The data retention period depends on the type of information and the applicable operational and legal requirements. Financial transaction records and account information are kept for the period specified by our international licensing requirements. Data that is no longer needed will be securely deleted or anonymised in accordance with documented procedures.

You can submit a data deletion request via 24/7 live chat or by emailing [email protected] with "Data Deletion Request" as the subject of your message. Our team will assess your request and inform you of what information can be deleted and what must be retained based on our legal obligations. This process is carried out within a reasonable time after your identity has been verified.

toro4d uses industry-grade SSL/TLS encryption to protect all data transmitted and stored. Our platform is also protected by role-based access controls, real-time monitoring for suspicious activity, regular security audits and tested incident response procedures. All staff who handle user data undergo ongoing security training.

Yes. You can manage your marketing communication preferences through your account settings or by contacting our support team. Once you opt out of marketing communications, toro4d will only contact you for communications that are necessary for your account and services, such as transaction confirmations, security notifications and important platform updates.

When you close your account, toro4d will stop actively using your data for operational purposes. However, certain records may need to be retained for the period specified by our legal obligations and licensing requirements, even after the account has been closed. After that period ends, all related data will be deleted or anonymised. You can submit a specific request regarding data management after account closure through our support team.

Ready to Start Your Responsible Betting Experience?

toro4d puts your data security and privacy first at every step. With a transparent protection system and full 24/7 support, you can use our platform with complete confidence.